Terms & Conditions

PERSONAL INFORMATION

N.E.L.A. Clothing Company collects any Personal Information regarding a specific person. This information includes, but is not limited to name, address, telephone number, email address, birth date, information about the person’s activities and purchases. This also includes sensitive information, such as your credit card number.

THE INFORMATION WE GATHER

At N.E.L.A. Clothing Company we collect and store your personal and transactional information in our customer database. This information is used to process your transactions, and cater to your customer service requests. You may also receive both printed and electronic communications from us about new products, discounts, and special promotions.

AGGREGATE DATA AND INFORMATION USAGE

Along with personal information, we collect and store records about the products purchased pages viewed by all visitors to our website. This data is aggregated to provide us with specific shopping trends on our website. Our Web servers automatically collect information about each visitor who requests N.E.L.A. Clothing Company Web pages, including your computer’s IP address. Through the use of this information, we are able to tailor a unique shopping experience for our customers.

CLICK-STREAM DATA AND COOKIE TECHNOLOGY

Click-Stream information is used to process your order and ensure delivery to you. This information will allow us to see how what pages are visited and what features are used. In addition, this information is aggregated to disseminate current shopping trends of our consumers. This information will not reveal your identity or be linked to you personally. N.E.L.A. Clothing Company may also utilize cookies to analyze data as well. Any information that these third parties collect via cookies and action tags is completely anonymous. We use this information to complete, analyze and support your purchases from and use of the NelaClothingCompany.com web site to comply with any requirements of law and to determine the commissions for our Affiliates. This information may be provided only to our staff and any third-party involved in the completion of your transaction.

EMAIL SUBSCRIPTION PREFERENCES

Providing N.E.L.A. Clothing Company your e-mail address opts you in to receive N.E.L.A. Clothing Company e-mail newsletters. You may choose at any time to discontinue receiving e-mail newsletters by opting out or unsubscribing. N.E.L.A. Clothing Company will not rent, sell or give your e-mail address to any other organization for the purposes of marketing or solicitation. N.E.L.A. Clothing Company will need to supply your e-mail address to specific service providers who deliver e-mail on our behalf. However, third-party service providers are contractually prohibited from using your information for any purpose other than in accordance with the terms of their agreements with N.E.L.A. Clothing Company.

*Please note: You may be contacted by email, mail, or telephone regarding any placed order on NelaClothingCompany.com

COMMUNICATIONS FROM LIFTED RESEARCH GROUP OTHER COMPANIES

N.E.L.A. Clothing Company uses third-party companies to help us provide products and services to you, to assist in market research, to manage personal and sensitive information, or to fulfill promotions and communicate with you. NelaClothingCompany.com is not responsible for privacy practices of these companies. All companies that work with N.E.L.A. Clothing Company are restricted from using any information in any manner other than providing you with the products and services available from N.E.L.A. Clothing Company.

PRIVACY NOTES

N.E.L.A. Clothing Company may provide links to Web sites outside of NelaClothingCompany.com as an added convenience/service to the user. Additionally, affiliates of NelaClothingCompany.com may link to our site. Any link included does not imply or convey endorsement of the other company or organization, its site, or its products or services. N.E.L.A. Clothing Company is not responsible for the privacy, terms of use or other policies of any other Web site.

N.E.L.A. Clothing Company will release account and other personal information when we believe release is appropriate to comply with the law, or protect the rights, property or safety of NelaClothingCompany.com, our users or others.

PRIVACY POLICY CONSENT AND CHANGES

By using the NelaClothingCompany.com web site, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security Policy and it supersedes any earlier version. We may change our Privacy and Security Policy by posting a new version of the policy on this page, which it is your responsibility to review frequently.

Standard Shipping

Please allow 10-25 business days for orders shipping internationally to be delivered.

Holiday Schedule

Please note: Packages are shipped out on business days. The following are holidays and considered to be non-business days:

• New Year’s Day

• Martin Luther King’s Birthday

• Presidents’ Day

• Memorial Day

• Independence Day

• Labor Day

• Thanksgiving Day

• The Day After Thanksgiving Day

• Christmas Day

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